Privacy Policy for Diploma HUB
Last Updated: March 04, 2025
Welcome to Diploma HUB ("the App"), developed by Dalazu Technology Limited ("we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency about how we handle your data. This Privacy Policy explains how we access, collect, use, and share information when you use our App. It also outlines our practices and your choices regarding your personal information.
Disclaimer
Diploma HUB is not affiliated with, endorsed by, or authorized by any government entity, including the Bangladesh Technical Education Board (BTEB). We are a private app designed to assist diploma students in Bangladesh by simplifying access to publicly available educational results and providing additional educational resources. All data related to exam results is sourced from publicly released documents, such as PDFs published by the BTEB, and we do not represent or act on behalf of any government body.
1. Information We Collect
We collect the following types of information when you use Diploma HUB:
- Information You Provide:
- Personal details such as your name, roll number, registration number, or other identifiers you enter to search for your diploma exam results or interact with features of the App.
- Any feedback, inquiries, or messages you send to us via the App or email.
- Data We Collect Automatically:
- Result Data: We scrape and process publicly available exam result data from PDFs published by the Bangladesh Technical Education Board (BTEB). This data includes roll numbers, registration numbers, and exam outcomes, which we use to make results easily searchable within the App.
- Usage Data: Information about how you use the App, such as the features you access, search queries, and time spent on the App.
- Device Information: Technical details like your device type, operating system, IP address, and unique device identifiers.
- No Sensitive Personal Data Beyond Results: We do not collect sensitive personal information (e.g., financial details, health data, or biometric data) unless explicitly provided by you in communications with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services:
- To process and display diploma exam results based on the data scraped from BTEB-published PDFs.
- To offer educational suggestions, practical knowledge, and additional resources to enhance your learning experience.
- To Improve the App:
- To analyze usage patterns and optimize the App’s functionality and user experience.
- To Communicate:
- To respond to your inquiries, feedback, or support requests.
- To Ensure Security:
- To detect and prevent fraud, abuse, or technical issues within the App.
We limit the use of your data to the purposes outlined in this Privacy Policy and do not use it for undisclosed purposes.
3. How We Share Your Information
We do not sell, trade, or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers (e.g., hosting services, analytics providers) who assist us in operating the App. These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.
- Legal Requirements: We may disclose information if required by law, such as in response to a court order or government request.
- Aggregated Data: We may share anonymized, aggregated data (e.g., usage statistics) that cannot identify you individually for research or reporting purposes.
4. Data Sources
- Exam Results: All diploma exam result data is sourced from publicly available PDFs published by the Bangladesh Technical Education Board (BTEB). We do not obtain this data directly from BTEB or any government entity; rather, we process publicly released information to make it more accessible to users.
- Educational Content: Suggestions, practical knowledge, and other educational materials are created by us or sourced from publicly available educational resources.
5. How We Protect Your Data
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.
6. Your Choices and Rights
- Access and Control: You can review or update the information you provide (e.g., roll number or registration number) by modifying your inputs in the App.
- Opt-Out: If you no longer wish to use the App, you may uninstall it at any time. Uninstalling removes locally stored data from your device.
- Contact Us: If you have questions about your data or wish to request its deletion, please contact us at [Insert your support email].
7. Third-Party Links
The App may contain links to external websites or resources (e.g., educational content or BTEB’s official site). We are not responsible for the privacy practices or content of these third-party sites.
8. Children’s Privacy
Diploma HUB is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that such data has been collected, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last Updated" date. We encourage you to review this policy periodically.